VDO Banking Officer
Apply to Job Here
| Company Name | Canadia Bank |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Phnom Penh, Phnom Penh, Cambodia |
| Qualifications | Bachelor’s Degree |
| Experience | 10 Year+ |
Job Overview
Canadia Bank is seeking a VDO Banking Officer to join their team in Phnom Penh, Cambodia. This role involves delivering excellent customer service through video banking channels, assisting clients with their banking needs, and promoting the bank’s digital services.
Company Overview
Canadia Bank Plc. is the leading local bank with more than 30 years of banking experience in Cambodia. Canadia Bank is a proud winner of IDG’s 2013 Most Outstanding Financial Performance Bank, demonstrating its commitment to financial excellence and customer trust.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 10 Year+
Key Responsibilities
- Provide exceptional customer service via video banking platforms.
- Assist clients with account inquiries, transactions, and product information.
- Promote and educate customers on various digital banking solutions.
- Ensure compliance with banking regulations and internal policies.
- Resolve customer issues efficiently and effectively.
- Contribute to the enhancement of the bank’s digital service offerings.
Requirements
- Bachelor’s degree in Finance, Banking, Business Administration, or a related field.
- Proven experience in banking, customer service, or a VDO-related role, preferably 10+ years.
- Excellent communication and interpersonal skills, with strong Cambodian and English language proficiency.
- Proficiency in digital banking platforms and comfortable with video communication tools.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and career advancement within a leading bank.
- Comprehensive health and insurance benefits.
- Engaging and supportive work environment.
- Contribution to the digital transformation of banking services in Cambodia.
- Access to ongoing training and development programs.