Welcome Office Intern (Front Office Intern)

Job Overview

Marriott International is seeking a Welcome Office Intern (Front Office Intern) in Dubai, United Arab Emirates. This internship provides an invaluable opportunity to gain practical experience in front office operations and guest services within a leading global hospitality company.

Company Overview

Marriott International, Inc., based in Bethesda, Maryland, USA, is a prominent global hospitality company managing approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. Established in 1927, Marriott International is dedicated to building a diverse workforce and fostering an inclusive culture, operating as an equal opportunity employer.

Quick Details

• Salary Range: Market Competitive
• Job Type: Internship
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Assist the front office team with guest check-ins, check-outs, and room assignments.
• Provide comprehensive information to guests regarding hotel facilities, services, and local attractions.
• Handle guest inquiries and resolve minor issues or direct them to appropriate departments.
• Support administrative tasks, including data entry, filing, and managing correspondence.
• Maintain a professional, welcoming, and friendly demeanor at all times with guests and colleagues.
• Learn and adhere to Marriott International’s high standards of service excellence and operational procedures.

Requirements

• Strong interest in the hospitality industry and front office operations.
• Excellent communication and interpersonal skills.
• Positive attitude, proactive approach, and a strong willingness to learn.
• Ability to work effectively both independently and as part of a team.
• Proficiency in English is required; knowledge of additional languages is a plus.
• Basic computer skills and familiarity with office software.

Benefits

• Gain hands-on, invaluable experience at a world-renowned hospitality brand.
• Opportunity to learn directly from experienced professionals in guest services.
• Exposure to diverse aspects of hotel operations and customer relations.
• Potential for professional growth and future career opportunities within Marriott International.
• Work in a dynamic, supportive, and multicultural team environment.
• Develop essential customer service and communication skills crucial for a hospitality career.