Account Manager (Arabic Speaking)

Job Overview

Doctify is seeking an enthusiastic and driven Account Manager (Arabic Speaking) to join their team in Dubai, United Arab Emirates. This role is crucial for expanding Doctify’s reach within the Arabic-speaking market, fostering strong client relationships, and contributing to the company’s mission of improving patient care globally.

Company Overview

Doctify is a global patient platform dedicated to helping over 100 million patients by 2025 by building the largest and most impactful global healthcare platform that unites the healthcare community around patient voices. Founded in 2015 by two orthopedic surgeons, Doctify offers a SaaS solution that enables doctors, dentists, and hospitals to seamlessly collect consistent and meaningful feedback. Operating in six markets with a diverse team, Doctify values embracing different perspectives and fostering an inclusive environment. The company is backed by leading transatlantic and European venture capital firms and prominent investors, having raised over $30M. In 2024, Doctify was recognized by the Financial Times FT1000 as one of Europe’s fastest-growing companies.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Experience: 3 Year+
• Qualifications: Bachelors-degree

Key Responsibilities

• Manage and grow a portfolio of key accounts within the Arabic-speaking markets.
• Develop and maintain strong, long-lasting customer relationships.
• Act as the main point of contact for all client inquiries and needs.
• Identify new business opportunities and expand service adoption within assigned accounts.
• Collaborate with internal teams to ensure client satisfaction and successful service delivery.
• Provide valuable market insights and feedback to product and sales development teams.

Requirements

• Fluency in Arabic and English, both written and verbal, is essential.
• Proven experience as an Account Manager or in a similar client-facing sales role.
• Strong understanding of the healthcare or SaaS industry is a significant advantage.
• Excellent communication, negotiation, and presentation skills.
• Ability to build rapport and trust with clients quickly and effectively.
• Bachelor’s degree in Business, Marketing, or a related field.

Benefits

• Opportunity to work for a rapidly growing global healthcare platform recognized by the FT1000.
• Be part of a diverse, inclusive, and mission-driven team across six international markets.
• Competitive salary and performance-based incentives.
• Significant professional development and career growth opportunities.
• Contribute directly to improving patient care on a global scale.
• Vibrant and supportive work culture in a dynamic environment.