Account Service Executive
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| Company Name | Experian Asia Pacific |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia |
| Qualifications | Bachelor’s Degree |
| Experience | 10 Year+ |
Job Overview
Experian Asia Pacific is seeking an Account Service Executive to join their team in Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia. This role is crucial in supporting and managing client accounts, ensuring exceptional customer service, and contributing to Experian’s mission of powering opportunities through data and technology globally.
Company Overview
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange, Experian operates across various markets including financial services, healthcare, automotive, agrifinance, and insurance. They have a team of 25,200 people across 32 countries and their corporate headquarters are in Dublin, Ireland, with a strong presence in Asia Pacific.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 10 Year+
Key Responsibilities
- Manage and grow relationships with assigned client accounts effectively.
- Provide exceptional customer service and support, addressing client inquiries and issues promptly.
- Collaborate with internal teams to ensure timely and effective service delivery.
- Identify opportunities for service improvement and client satisfaction.
- Contribute to the achievement of team targets and business objectives.
- Stay updated on Experian’s products and services to effectively assist clients.
Requirements
- Bachelor’s degree in a relevant field such as Business, Marketing, or Finance.
- Minimum of 10 years of experience in account management or customer service, preferably within financial services or technology.
- Strong communication and interpersonal skills, with a proven ability to build and maintain client relationships.
- Excellent problem-solving and analytical abilities to address complex client needs.
- Proficiency in relevant software and CRM systems.
- Ability to work independently and as part of a diverse team.
Benefits
- Opportunity to work for a global leader in data and technology solutions.
- Access to professional development and extensive career growth opportunities.
- Exposure to diverse international markets and innovative business solutions.
- Competitive salary and a comprehensive benefits package.
- A collaborative and supportive work environment.
- Contribution to empowering individuals and businesses worldwide.