Ambassador – Guest Relations

Job Overview

Jumeirah Saadiyat Island is seeking an Ambassador – Guest Relations to join their team. You will assist in meeting and escorting VIP guests, providing information, and handling administrative duties to enhance the guest experience.

Company Overview

Jumeirah is a global leader in luxury hospitality, operating 31 properties across the Middle East, Africa, Europe, and Asia. Renowned for distinguished beachfront resorts, esteemed city hotels, and luxury residences, Jumeirah is synonymous with warm and generous service, crafting distinctive experiences for guests worldwide. Jumeirah Saadiyat Island offers an eco-friendly stay amidst contemporary surroundings on the Abu Dhabi coastline.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 1 Year+

Key Responsibilities

• Assist in meeting and escorting VIP guests to their rooms.
• Provide information on hotel outlets, amenities, services, and facilities.
• Handle administrative duties and ensure effective communication.
• Respond to guest requests and make arrangements with relevant departments.
• Provide historical and cultural facts of the destination.
• Actively upsell and make reservations as necessary.

Requirements

• Minimum of 1 year luxury hospitality experience in a similar role.
• Excellent communication and interpersonal abilities.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to multitask and work under pressure in a fast-paced environment.
• Fluency in English; additional language skills are a plus.

Benefits

• Attractive tax-free salary paid in Dirhams (AED).
• Generous F&B benefits and reduced hotel rates across properties globally.
• Excellent leave and health care package including dental coverage.
• Flights home and life insurance.
• Incentive programs and other employee benefits.
• Career growth opportunities within a luxurious brand.