Application Support Engineer – Insurance domain

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Company NameNet2Source (N2S)
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationSharjah Emirate, United Arab Emirates
QualificationsNone / No Formal Education
Experience5 Year+

Job Overview

Net2Source (N2S) is seeking an Application Support Engineer specializing in the Insurance domain to join their team in Sharjah, United Arab Emirates. This role involves providing critical application support within the insurance sector, ensuring system stability and optimal performance.

Company Overview

Net2Source (N2S) is a global workforce solutions company, recognized as one of the largest and fastest-growing Total Talent Solutions providers. With a significant presence in 34 countries, Net2Source offers custom talent solutions focused on People, Process, and Technology. They specialize in Contingent Staffing, Direct Hire, SOW, RPO, Global Payroll and Compliance, Diversity Spend Capture, and Nearshoring/Co-shoring, with over 3,500 contractors worldwide.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: 5 Year+

Key Responsibilities

  • Provide expert technical support for insurance domain applications, resolving issues efficiently.
  • Monitor application performance, identify potential problems, and implement preventative measures.
  • Collaborate with development teams for bug fixes, system enhancements, and new feature deployments.
  • Manage incident and problem resolution processes, ensuring minimal disruption to business operations.
  • Maintain detailed documentation of support procedures, troubleshooting steps, and system configurations.
  • Assist in training end-users on application functionalities and best practices within the insurance sector.

Requirements

  • Proven experience as an Application Support Engineer, preferably within the insurance industry.
  • Strong understanding of insurance domain processes and core applications.
  • Proficiency in troubleshooting complex application issues and database queries.
  • Excellent communication skills, both written and verbal, for technical and non-technical audiences.
  • Ability to work independently and as part of a global team in a fast-paced environment.
  • Strong technical expertise in application support and system administration.

Benefits

  • Opportunity to work with a leading global workforce solutions company.
  • Exposure to diverse technologies and challenging projects in the insurance domain.
  • Competitive salary and comprehensive benefits package.
  • Professional growth and development opportunities in a global environment.
  • Collaborative and supportive international team culture.
  • Chance to contribute to critical business operations for major clients.

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