Assistant Branch Manager – Emirati

Job Overview

First Abu Dhabi Bank (FAB) is seeking an Assistant Branch Manager – Emirati to support the Branch Manager in implementing retail sales change initiatives and achieving sales targets. This role involves supervising CSO performance, coaching staff, and ensuring compliance with bank policies.

Company Overview

First Abu Dhabi Bank (FAB) is an inclusive environment that values diverse experiences, perspectives, ideas, and beliefs. FAB combines international experience with deep cultural knowledge and local expertise, providing employees with strong team support and opportunities for responsibility and recognition.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 10 Year+

Key Responsibilities

• Ensure adequate staffing of the retail sales department.
• Provide coaching, mentoring, and guidance to Customer Service Officers (CSOs).
• Actively sell and cross-sell asset and liability products.
• Monitor CSO daily operations and provide necessary authorizations.
• Ensure compliance with audit, risk, legal, and policy requirements.
• Participate in daily retail sales team meetings.

Requirements

• Bachelor’s degree in any discipline.
• 10 years’ relevant experience in the banking sector.
• At least 5 years in similar managerial positions in the branch network function.
• Strong sales and customer service skills.
• Knowledge of banking products and services.
• Excellent communication and leadership abilities.

Benefits

• Opportunities for professional development and career growth within FAB.
• Inclusive and diverse work environment.
• Supportive team and strong relationship with line manager.
• Exposure to international experience and local expertise.
• Competitive benefits package.
• Opportunity to contribute to FAB’s customer-obsessed methodology.