Assistant Butlers Manager

Job Overview

Jumeirah Zabeel Saray is looking for an Assistant Butlers Manager to join their Front Office team. This role involves assisting the Butlers Manager in overseeing the day-to-day operations, ensuring service standards are met, and providing delightful services to guests.

Company Overview

Jumeirah is a global leader in luxury hospitality, operating 31 properties across the Middle East, Europe, Asia, and Africa. Renowned for distinguished beachfront resorts, esteemed city hotels, and luxury residences, Jumeirah is synonymous with warm and generous service.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelors Degree
• Experience: 3-5 years

Key Responsibilities

• Assist the Butlers Manager in overseeing daily operations.
• Ensure all service standards and deliverables are met.
• Build rapport with repeat guests and anticipate their needs.
• Handle guest complaints effectively and efficiently.
• Lead and motivate the Butler Team to maximize productivity.
• Conduct regular quality checks to maintain standards.

Requirements

• 3-5 years of experience in luxury brands or hospitality.
• Professional qualification such as a Certificate, Diploma, or Bachelor’s Degree.
• Excellent spoken and written business English.
• Strong communication abilities across various platforms.
• Strong project and event management capabilities.
• Excellent time management and negotiation skills.

Benefits

• Attractive tax-free salary paid in Dirhams (AED).
• Generous F&B benefits and reduced hotel rates globally.
• Excellent leave and health care package.
• Life insurance and functional incentives.
• Career growth opportunities within a luxurious brand.
• Opportunity to work in a dynamic and supportive environment.