Assistant Manager – Front Office – Jumeirah Saadiyat Island

Job Overview

TALENTMATE is featuring an exciting opportunity for an Assistant Manager – Front Office at Jumeirah Saadiyat Island, located in Dubai, United Arab Emirates. This role is crucial for ensuring exceptional guest experiences and seamless front office operations within a luxury hospitality setting, contributing to the renowned service quality of Jumeirah.

Company Overview

TALENTMATE is a leading job search platform dedicated to connecting candidates with their ideal roles across the UAE and GCC. The platform streamlines the job application process through personalized recommendations, CV uploads, and application tracking, helping professionals achieve their career aspirations efficiently. While TALENTMATE operates in the IT Services and IT Consulting sector, this specific listing is for a hospitality role with Jumeirah Saadiyat Island.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Oversee daily front office operations, ensuring smooth check-in/check-out processes and high guest satisfaction.
• Manage guest relations, effectively addressing inquiries, feedback, and resolving issues promptly and professionally.
• Lead, motivate, and train the front office team, fostering a high-performance and guest-centric culture.
• Ensure strict compliance with Jumeirah’s luxury hotel standards and operational procedures at all times.
• Collaborate actively with other hotel departments to ensure seamless guest services and operational efficiency.
• Handle administrative duties including staff scheduling, performance reporting, and inventory management.

Requirements

• Proven experience as an Assistant Manager or Supervisor in a front office role, preferably within a luxury hotel or resort.
• Strong leadership, team management, and problem-solving skills, with a proactive approach.
• Exceptional communication and interpersonal abilities, with a strong customer-focused approach.
• Proficiency in hotel management systems (e.g., Opera PMS) and standard office software applications.
• Ability to work flexible shifts, including evenings, weekends, and public holidays, as required by hotel operations.
• A genuine passion for delivering outstanding guest service and creating memorable experiences for all visitors.

Benefits

• Opportunity to join a prestigious international luxury hotel brand known for its excellence.
• Competitive salary package and comprehensive employee benefits, including health and wellness programs.
• Extensive professional development and career advancement opportunities within a global hospitality group.
• Work in a dynamic, supportive, and multicultural team environment.
• Access to employee discounts on hotel services and amenities.
• Contribute to a world-class guest experience at a renowned resort location.