Atención a Clientes

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Company NameOXXO
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationMexico
QualificationsNone / No Formal Education
Experience1 Year+

Job Overview

We are looking for a Customer Service Representative to join the OXXO team in Mexico. This role involves providing excellent customer support and resolving inquiries efficiently.

Company Overview

OXXO is a large chain of convenience stores across Mexico, providing a variety of products and services to its customers. The company is known for its accessibility and customer-focused approach.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None
  • Experience: 1 Year+

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues promptly.
  • Provide information about products and services.
  • Maintain accurate customer records.
  • Escalate complex issues to appropriate departments.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills.
  • High school diploma or equivalent.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development.
  • Friendly and supportive work environment.
  • Employee discounts.

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