AVP & Lead- Collection

Job Overview

First Abu Dhabi Bank (FAB) is seeking an AVP & Lead for Collections in Al Ain, responsible for overseeing the collections team and ensuring efficient collection of delinquent accounts. This role requires strong leadership and communication skills.

Company Overview

FAB, the UAE’s largest bank, is committed to creating value for its employees, customers, shareholders, and communities. FAB fosters growth through innovation, agility, and differentiation, striving to be a top company in a dynamic industry.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 2+ Years

Key Responsibilities

• Manage a team of collection agents to meet collection targets.
• Oversee daily operations of the collections department.
• Develop and implement effective debt collection strategies.
• Ensure compliance with relevant laws and regulations.
• Resolve escalated customer issues and negotiate payment plans.
• Train, mentor, and provide feedback to collection agents.

Requirements

• Excellent project management skills and a positive attitude.
• Demonstrated ability to meet deadlines and prioritize requests.
• Creative and analytical thinker with strong problem-solving skills.
• Exceptional verbal and written communication skills.
• Proficient in Microsoft Office Suite and collections systems.
• Strong leadership and team management abilities.

Benefits

• Opportunities to work with the UAE’s largest bank.
• Dynamic and exciting industry.
• Professional growth and development opportunities.
• Collaborative and supportive work environment.
• Exposure to innovative banking practices.
• Be part of a company committed to employee success.