Body Shop Team Leader – Protech
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| Company Name | AL Nabooda Automobiles LLC. |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 1 Year+ |
Job Overview
Al Nabooda Automobiles LLC is seeking a Body Shop Team Leader to optimize team resources, meet service targets, and ensure customer satisfaction. This role involves managing team performance and supporting Service Management to drive workshop efficiency.
Company Overview
Al Nabooda Automobiles LLC is the exclusive authorized distributor for Audi, Porsche, and Volkswagen in Dubai and the Northern Emirates since 1976. With twelve state-of-the-art showrooms and service centers, they are committed to delivering excellence and maintaining exceptional service and quality standards.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelors Degree or Diploma
- Experience: 1-3 years
Key Responsibilities
- Manage and monitor the financial performance of the team to meet departmental goals.
- Ensure team members’ training requirements are identified and addressed promptly.
- Provide accurate and timely reporting to After Sales Management and Dealer Principals.
- Assist Service Management in overall planning and forecasting for the service workshop.
- Monitor team and individual efficiencies and productivity against KPIs.
- Resolve customer issues and complaints efficiently, in line with Audi Dealer standards.
Requirements
- Bachelor’s degree or Diploma.
- 1–3 years of experience in a European Brand Service Centre environment.
- Minimum of 3 years of specific brand experience (preferred).
- 1–3 years of proven Supervisor/Management experience in a service workshop.
- Excellent communication skills (written and verbal).
Benefits
- Opportunities for professional growth and development within the company.
- Work in a dynamic environment with prestigious automotive brands.
- Be part of a team committed to excellence and customer satisfaction.
- Contribute to maintaining high service and quality standards.
- Engage in continuous improvement through technical courses and training.
- Participate in regular staff meetings for communication and process improvement.