Cabin Crew Manager

Job Overview

Air Arabia is seeking a Cabin Crew Manager to lead and oversee G9 cabin crew day-to-day operations in Sharjah, ensuring safety, regulatory compliance, operational efficiency, crew readiness, and a consistently high customer experience. You will contribute to maintaining Air Arabia’s standards and brand promise.

Company Overview

Air Arabia is an airlines and aviation company committed to providing affordable air travel and exceptional customer service. Based in Sharjah, United Arab Emirates, Air Arabia focuses on safety, reliability, and a seamless travel experience.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 10 Year+

Key Responsibilities

• Manage daily G9 cabin crew operations, ensuring safety and regulatory compliance.
• Monitor individual and team performance, implementing interventions for under-performance.
• Ensure effective execution of daily operations, coordinating with OCC on crew deployment.
• Implement cabin crew performance management framework, including KPIs and benchmarks.
• Lead service excellence initiatives to elevate onboard customer experience.
• Manage leave approvals and implement crew engagement initiatives.

Requirements

• Minimum 10 years’ experience managing cabin crew operations.
• Strong knowledge of cabin crew operations, airline regulations, and fatigue management principles.
• Significant cabin crew experience in supervisory or senior purser roles.
• Proficiency in MS Office applications for reporting and analysis.
• Excellent communication, coordination, and stakeholder management skills.

Benefits

• Opportunities for professional development within Air Arabia.
• Work in a collaborative and supportive team environment.
• Contribute to a leading airlines and aviation company.
• Be part of a team dedicated to exceptional customer service.
• Engage in initiatives that support morale and productivity.
• Shape the future of cabin crew standards and operations.