Call Center Executive (Emiratized role)

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Company NameFirst Abu Dhabi Bank (FAB)
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationDubai, Dubai, United Arab Emirates
QualificationsNone / No Formal Education
Experience1 Year+

Job Overview

First Abu Dhabi Bank (FAB) is looking for a Call Center Executive (Emiratized role) to join their team in Dubai, United Arab Emirates. This role is specific to UAE Nationals.

Company Overview

First Abu Dhabi Bank (FAB) is a leading bank in the UAE, offering a wide range of financial services to individuals and businesses. With a strong presence in the region, FAB is committed to providing exceptional customer service and innovative banking solutions.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None
  • Experience: 1 Year+

Key Responsibilities

  • Handle inbound and outbound calls from customers.
  • Provide information and assistance to customers regarding their accounts and services.
  • Resolve customer complaints and issues in a timely and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Adhere to bank policies and procedures.

Requirements

  • UAE National (Emirati)
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills.
  • High school diploma or equivalent.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth within FAB.
  • Work in a supportive and collaborative team environment.
  • Gain valuable experience in the banking industry.
  • Be part of a leading financial institution in the UAE.
  • Contribute to the growth and success of FAB.

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