Captain

Job Overview

Four Seasons Hotels and Resorts is seeking a Captain to join their team in Beau Champ, Savanne, Mauritius. In this key leadership role, you will oversee and coordinate operations, ensuring exceptional guest experiences and maintaining the high standards of luxury service synonymous with Four Seasons.

Company Overview

Four Seasons Hotels and Resorts, established in 1961, is a global leader in luxury hospitality, operating over 130 hotels and resorts and 55 residential properties across 47 countries. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands. Learn more about career opportunities at fourseasons.com/careers or visit fourseasons.com for reservations and press.fourseasons.com for news.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 10 Year+

Key Responsibilities

• Lead and supervise a team, ensuring smooth daily operations within a luxury hospitality setting.
• Maintain the highest standards of luxury service and guest satisfaction for all patrons.
• Oversee guest interactions, anticipating needs and resolving issues proactively and gracefully.
• Train and mentor staff to uphold Four Seasons’ renowned service excellence and brand values.
• Manage operational flow, resource allocation, and inventory control effectively.
• Collaborate with other departments to deliver a seamless and memorable guest experience.

Requirements

• Proven leadership experience in a luxury hotel or resort environment.
• Exceptional communication and interpersonal skills, with a focus on guest relations.
• Strong ability to manage and motivate a diverse team towards common goals.
• A passion for delivering personalized and impeccable guest service.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Deep understanding of hospitality operations and luxury service standards.

Benefits

• Opportunity to work with a world-renowned luxury hospitality brand.
• Competitive salary and a comprehensive benefits package.
• Opportunities for career advancement and professional development within a global company.
• Access to global employee discounts and travel perks.
• Engaging and supportive work environment that values its employees.
• Live and work in the beautiful destination of Mauritius, enjoying its unique culture.