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Client Relationships Manager

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Company NameXM
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationDubai, United Arab Emirates
QualificationsBachelor’s Degree
Experience5 Year+

Job Overview

XM is seeking a Client Relationships Manager to join their team in Dubai, United Arab Emirates. This role involves managing client relationships and contributing to the company’s mission of redefining currency trading.

Company Overview

XM is a leading forex and CFD broker dedicated to innovation and excellence in the fintech landscape. With a diverse global team of over 1,700 professionals across seven offices, XM provides exceptional service in over 30 languages. Guided by values of Big, Fair, Human, XM fosters an environment for personal and professional growth, offering competitive benefits and a focus on learning, diversity, and inclusion.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: Bachelor’s Degree
  • Experience: 5 Year+

Key Responsibilities

  • Develop and maintain strong, long-lasting client relationships.
  • Identify client needs and business opportunities to offer appropriate solutions.
  • Act as the primary point of contact for key clients, ensuring their satisfaction.
  • Monitor client accounts and performance, providing regular reports.
  • Collaborate with internal teams to ensure seamless service delivery to clients.
  • Drive client retention and growth strategies.

Requirements

  • Proven track record in client relationship management, preferably in the financial services industry.
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong understanding of financial markets, forex, and CFD products.
  • Ability to manage multiple client accounts effectively.
  • Proactive and results-oriented with a strong client focus.
  • Bachelor’s degree in Business, Finance, or a related field.

Benefits

  • Competitive salary and benefits package exceeding market average.
  • Opportunities for professional development and career advancement.
  • Engaging team activities and rewarding volunteer programs.
  • Initiatives supporting physical and mental wellbeing.
  • Flexible work arrangements to promote work-life balance.
  • Inclusive and supportive work environment.

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