Client Services Specialist

Job Overview

Finalto is seeking an Entry-level Client Services Specialist to join their team in Dubai, United Arab Emirates. This role is crucial for delivering exceptional service and support to clients in the dynamic global financial markets, contributing to the company’s commitment to innovation and client control.

Company Overview

We are Finalto and we’re here to take the global financial markets to new heights. From liquidity, risk and tech for businesses to trading and investments for the public we have the scale and the expertise to give you total access to every part of the world’s markets. But more than this, we give you complete control over what you do with them too. Like award winning multi-asset liquidity from tier 1 banks to give brokers the flexibility they need for their trading customers to control and responsible execution of high-risk trades for high value clients, banks and business. Our leading-edge technology enables you to stay on top of every aspect of your trading platform and customer relationships. We do it all through an innovative, fair and responsible approach that goes over and above to put you first. So if you’re looking to take your markets access to the next level, there’s only one name you need to know.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Provide excellent customer service and support to clients regarding financial products and services.
• Assist clients with inquiries, account management, and issue resolution in a timely manner.
• Educate clients on platform features and trading procedures.
• Maintain accurate client records and ensure data privacy.
• Collaborate with internal teams to enhance the overall client experience.
• Adhere to all regulatory guidelines and company policies.

Requirements

• Strong communication and interpersonal skills.
• Ability to learn quickly and adapt to a fast-paced environment.
• Detail-oriented with strong problem-solving abilities.
• Basic understanding of financial markets or a keen interest to learn.
• Proficiency in relevant software applications (e.g., CRM, trading platforms).
• Ability to work effectively both independently and as part of a team.

Benefits

• Opportunities for professional growth and career advancement in capital markets.
• Comprehensive training and development programs.
• Work in a dynamic and innovative global financial technology company.
• Competitive salary and benefits package.
• Exposure to cutting-edge technology and diverse client base.
• Supportive and collaborative work environment.