Collections Manager – Telephonic
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| Company Name | Teleservicios |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Montevideo, Montevideo, Uruguay |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Teleservicios is seeking a Collections Manager to join their team in Montevideo, Uruguay. This entry-level full-time role focuses on telephonic collection campaigns and administrative tasks, contributing to client lifecycle management and database accuracy.
Company Overview
Teleservicios, a Contact Center company, was part of the Teleperformance group until 2003, a global leader with presence in 31 countries. With extensive experience, Teleservicios provides services to various entities, focusing on outbound call campaigns, primarily sales, collections (management of defaulters), and database updates/verification. The company aims to increase client lifecycle within brand relationships.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Manage telephonic collection campaigns for various clients.
- Focus on outbound calls to manage defaulter accounts effectively.
- Update and verify customer databases with accuracy and efficiency.
- Contribute to increasing the client lifecycle within brand relationships.
- Maintain high standards of service and professionalism in all interactions.
- Collaborate with team members to achieve collection targets and goals.
Requirements
- Entry level experience, open to fresh candidates.
- Strong communication and negotiation skills.
- Ability to handle administrative tasks effectively.
- Proficiency in using contact center systems and tools.
- Goal-oriented with a strong focus on achieving results.
- Ability to work efficiently in a fast-paced telephonic environment.
Benefits
- Opportunity for professional growth and development in the contact center industry.
- Work with a company that boasts extensive global experience.
- Develop valuable skills in collections, sales, and customer interaction.
- Supportive and collaborative team environment.
- Direct contribution to client lifecycle management strategies.
- Competitive compensation package.