Contract Engineer Business Services

Job Overview CONTACT Moçambique is seeking a Contract Engineer for Business Services to join their team in Pemba, Cabo Delgado Province, Mozambique. This role involves leveraging engineering principles within a business context to enhance service delivery and client solutions for a leading provider of HR and Contact Center services. Company Overview CONTACT Moçambique is a leading firm specializing in Contact Center solutions and Human Resources services, operating in Mozambique since 2005. They pride themselves on providing innovative and flexible solutions, leveraging extensive experience and a deep understanding of the national labor market to deliver value to clients and partners, maintaining a strong position of leadership and recognized quality. Quick Details

Salary Range: Market Competitive Job Type: Contract Qualifications: Bachelor’s Degree Experience: 2 Year+

Key Responsibilities

Analyze business processes to identify areas for engineering-based improvements. Develop and implement contract engineering solutions for business services. Collaborate with clients and internal teams to define project requirements and deliverables. Ensure all projects align with technical standards and business objectives. Monitor project progress and provide technical support throughout the contract lifecycle.

Requirements

Bachelor’s degree in Engineering, Business, or a related field. Proven experience (2+ years) in a contract engineering or business services role. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to manage multiple tasks and work effectively in a dynamic environment. Proficiency in project management tools and methodologies.

Benefits

Opportunity to work with a leading HR and Contact Center solutions provider. Engage in challenging and impactful projects in Mozambique. Gain valuable experience in a dynamic and supportive environment. Opportunities for professional growth and skill development. Competitive compensation package. Collaborative and innovative work culture.