Coordinator – Corporate Concierge Services

Job Overview

The Corporate Concierge Coordinator is the front-line ambassador of Aldar, delivering warm, professional, and personalized service to all employees and visitors. This role supports a range of administrative and lifestyle services that contribute to a high-quality workplace experience.

Company Overview

Khidmah is a provider of real estate services in Abu Dhabi, United Arab Emirates, specializing in administrative and customer service roles within the property sector. They focus on delivering high-quality workplace experiences.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma or degree in Hospitality, Customer Service, or related area preferred
• Experience: 2-3 years of customer service or hospitality experience

Key Responsibilities

• Greet and assist employees, guests, and vendors at concierge desks with courtesy and professionalism.
• Escort VIP guests and visitors as needed to ensure a seamless experience.
• Provide assistance with meeting room bookings, local services, transportation coordination, and general queries.
• Support employees with minor administrative tasks (e.g., print requests, parcel handling, appointment bookings).
• Maintain an up-to-date knowledge of available perks, partnerships, and service offerings.
• Log and track concierge requests in a digital system to ensure timely resolution.

Requirements

• 2–3 years of customer service or hospitality experience in a corporate or luxury environment.
• Excellent verbal communication and interpersonal skills.
• Professional presentation and a proactive, service-first mindset.
• Ability to manage daily tasks with attention to detail and discretion.
• Diploma or degree in Hospitality, Customer Service, or related area preferred.

Benefits

• Opportunity to work as a front-line ambassador for a reputable organization.
• Gain experience in delivering high-quality workplace experiences.
• Develop skills in customer service, hospitality, and administrative support.
• Work in a professional and supportive environment.
• Potential for career growth within the real estate sector.