Customer Advisor French + English

Job Overview Savior Artigos Texteis Lda is seeking a French and English-speaking Customer Advisor to join their team in Athens, Greece. This role involves providing excellent customer service and support, leveraging your language skills to assist a diverse clientele and contribute to a positive customer experience. Company Overview Savior Artigos Texteis Lda is a private company specializing in Textile Manufacturing, headquartered in Portugal. While primarily focused on textile production, the company is expanding its operations to include customer support in various international locations, offering dynamic career opportunities. Quick Details

Salary Range: Market Competitive Job Type: Full-time Qualifications: None Experience: 2 Year+

Key Responsibilities

Provide excellent customer service and support in both French and English. Handle incoming customer inquiries via phone, email, and chat efficiently. Resolve customer issues, complaints, and provide accurate information regarding products and services. Document all customer interactions and update customer records accurately. Collaborate with internal teams to ensure timely resolution of complex customer problems. Educate customers on product features and benefits, ensuring high satisfaction.

Requirements

Fluency in French and English, both written and verbal. Minimum of 2 years of experience in a customer service role is preferred. Strong communication, interpersonal, and active listening skills. Ability to work effectively in a fast-paced, multicultural environment. Proficiency in CRM software and standard computer applications (e.g., MS Office). Excellent problem-solving skills and attention to detail.

Benefits

Competitive salary and benefits package. Opportunity to work in a dynamic and international team environment. Professional development and career growth opportunities within the company. Be part of a growing company with a strong market presence. Collaborative and supportive team culture. Experience living and working in the vibrant city of Athens, Greece.