Customer Engagement Executive
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| Company Name | HLB HAMT – Audit, Tax, Advisory & Consulting |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Ras al-Khaimah, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
HLB HAMT is looking for a Customer Engagement Executive in Ras al-Khaimah, United Arab Emirates. This role focuses on administrative support, customer service, and business development to enhance client relationships and support organizational growth.
Company Overview
Founded in 1999, HLB HAMT is a dynamic and fast-growing professional organization committed to maintaining the highest standards of quality and providing comprehensive and specialist services both in the Middle East and abroad. With over 25 years of excellence, our team consists of 16 Partners and Directors and over 250+ professional experts, enabling us to deliver superior auditing, advisory, and consulting services to over 3000+ empowered clients. Operating from 9 offices in the UAE and with a strong global presence, HLB HAMT offers national and international clients the benefits of a global vision with focused attention.
We are proud to be an independent member of HLB International, a leading global network comprising locally well-established member firms, with most ranking among the top 8 internationally. HLB International, with over 40 years of experience, spans 157 countries and boasts a staff of 46,000+ professionals across 1069 member firm offices worldwide.
HLB HAMT excels in diverse sectors, offering services such as Audit and Assurance, Payroll and Accounting, Tax and Business Incorporation, IT services and ERP implementation, Business valuation and organizational consultancy, Corporate Finance, and Investment consultancy. Our clientele ranges from large corporations to mid-sized and small companies, including established firms and start-ups, private companies, and those with public participation. Discover more about our extensive global network at www.hlb.global.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 5 Year+
Key Responsibilities
- Manage and enhance customer relationships through effective communication and engagement.
- Provide comprehensive administrative support to ensure smooth daily operations.
- Identify and pursue new business development opportunities to expand client base.
- Address client inquiries and resolve issues promptly and professionally.
- Collaborate with internal teams to deliver comprehensive client solutions and services.
- Maintain accurate records of customer interactions, service activities, and sales pipelines.
Requirements
- Proven experience in customer service, administration, or business development roles.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work effectively and proactively in a fast-paced, professional environment.
- Strong organizational skills and meticulous attention to detail.
- Proficiency in relevant office software and Customer Relationship Management (CRM) systems.
- A proactive attitude and a steadfast commitment to client satisfaction and service excellence.
Benefits
- Opportunity to work with a leading global professional services network.
- Engage with a diverse portfolio of national and international clients.
- Professional growth and development opportunities within a dynamic organization.
- Collaborative and supportive team environment focused on innovation.
- Competitive compensation package reflecting experience and performance.
- Exposure to diverse sectors and specialized advisory and consulting services.