Customer Onboarding Officer

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Company NameOSL
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationDubai, United Arab Emirates
QualificationsNone / No Formal Education
Experience2 Year+

Job Overview

OSL Group is seeking a Customer Onboarding Officer to join their team in Dubai, United Arab Emirates. The role focuses on ensuring a seamless onboarding experience for customers, supporting the company’s mission to facilitate the free flow of money through digital assets.

Company Overview

OSL is Asia’s leading stablecoin trading and payment platform, empowering economic growth with digital assets. Headquartered in Dubai, United Arab Emirates, OSL provides secure and compliant solutions for enterprises, financial institutions, and individuals, ensuring instant and transparent value transfer globally.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: 2 Year+

Key Responsibilities

  • Manage the end-to-end customer onboarding process.
  • Verify customer information and documentation.
  • Ensure compliance with KYC and AML regulations.
  • Provide excellent customer service and support.
  • Collaborate with internal teams to resolve onboarding issues.
  • Maintain accurate records of all onboarding activities.

Requirements

  • Proven experience in customer onboarding or related field.
  • Strong understanding of KYC and AML regulations.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and accuracy.
  • Familiarity with digital assets and blockchain technology is a plus.

Benefits

  • Opportunities for professional development and career growth.
  • Be part of a leading financial technology company.
  • Collaborative and inclusive work environment.
  • Competitive salary and benefits package.
  • Work in a dynamic and innovative industry.
  • Make a significant impact on the future of finance.

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