Customer Relationship Officer

Job Overview

ADIB – Abu Dhabi Islamic Bank is seeking a Customer Relationship Officer in Dubai, United Arab Emirates. The role involves providing exceptional customer service and building strong relationships to enhance customer satisfaction.

Company Overview

ADIB – Abu Dhabi Islamic Bank, a leading Islamic bank headquartered and listed in Abu Dhabi- UAE, aims to be a lifelong partner for customers, colleagues, and the community. With over two decades of consistent growth, ADIB manages assets totaling USD 34 billion. The bank offers a personalized customer experience with world-class digital banking services to over 1 million customers. As a full-fledged financial service provider, ADIB offers banking solutions for individuals, corporates, and affluent customers, with a significant presence in the UAE and international markets.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Provide excellent customer service to ADIB clients.
• Build and maintain strong customer relationships.
• Address customer inquiries and resolve issues efficiently.
• Promote ADIB’s products and services.
• Ensure customer satisfaction and retention.

Requirements

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work in a fast-paced environment.
• Knowledge of banking products and services.
• Ability to build and maintain customer relationships.

Benefits

• Opportunities for professional development and career growth within ADIB.
• Work in a collaborative and supportive team environment.
• Gain valuable experience in the Islamic banking sector.
• Competitive salary and benefits package.
• Engaging and inclusive work culture.