Customer Service Executive
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| Company Name | Delta International Institute |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Delta International Institute is seeking a Customer Service Executive in Dubai, United Arab Emirates. This role involves providing excellent customer support to students, guiding them through financial market training, and ensuring a positive learning experience with Delta Academy.
Company Overview
Delta International Institute, also known as Delta Academy, is a professional training and coaching institution based in Dubai, United Arab Emirates. It specializes in tutoring individuals on how to generate passive income by consistently trading in financial markets through offline and online sessions and mentorship. Delta Academy is authorized by the Knowledge and Human Development Authority (KHDA), an initiative of the Government of Dubai, aiming to create a community with fair education sources and easy access to financial markets.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None specified
- Experience: 5 Year+
Key Responsibilities
- Provide exceptional customer service and support to all students.
- Assist students with inquiries regarding financial market training programs and mentorship.
- Maintain positive relationships with students and address any concerns promptly and effectively.
- Process student registrations and manage administrative tasks related to courses.
- Collaborate with the training team to ensure a seamless learning experience for students.
- Ensure all student interactions align with the institute’s mission and values.
Requirements
- Proven experience in customer service or a client-facing role, preferably 5 years or more.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a dynamic educational environment.
- Strong organizational skills and attention to detail.
- Proficiency in CRM software and Microsoft Office Suite.
- A passion for helping others achieve their financial education goals.
Benefits
- Opportunity to work with a KHDA-authorized institution in Dubai.
- Be part of a mission-driven team dedicated to financial education.
- Competitive salary and benefits package.
- Professional development and growth opportunities.
- Dynamic and supportive work environment.
- Exposure to the financial markets education sector.