Customer Service Representative – Emiratized Role

Job Overview

First Abu Dhabi Bank is seeking a Customer Service Representative to serve customers by providing product and service information. The role involves resolving product and service issues while maintaining high-quality standards and ensuring financial and reputational integrity.

Company Overview

First Abu Dhabi Bank (FAB) is an inclusive environment that values diverse experiences, perspectives, ideas, and beliefs. FAB combines international experience with cultural knowledge and local expertise, fostering a supportive team environment where employees are recognized for their performance.

Quick Details

• Salary Range: Market Competitive
• Job Type: Part-time
• Qualifications: High School/Degree
• Experience: 0 – 2 years

Key Responsibilities

• Provide product and service information to customers.
• Resolve product and service issues effectively.
• Maintain immaculate quality standards in all interactions.
• Ensure the financial and reputational integrity of the organization.
• Provide end-to-end solutions for better customer service experience.

Requirements

• High School/Degree qualification.
• 0 – 2 years of relevant experience in the banking sector.
• Strong team spirit and motivation.
• Ability to work in a friendly environment with customers and colleagues.
• Commitment to excellent customer service.

Benefits

• Opportunities for professional development within FAB.
• Work in a supportive and inclusive environment.
• Gain experience in a leading banking institution.
• Be part of a team that values diversity and collaboration.
• Contribute to providing excellent customer service.