Customer Success Associate
Apply to Job Here
| Company Name | Wisetack |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | United States |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Wisetack is seeking a Customer Success Associate. This is an entry-level, full-time position in the United States, focused on support within the financial services sector.
Company Overview
Wisetack is the leading Pay Over Time platform for in-person services. Partnering with top SaaS service companies, Wisetack embeds payment options directly into their software through a simple API integration, enabling service businesses to offer customers flexible point of sale financing. Founded in 2018 in San Francisco, Wisetack is backed by investors including Insight Partners, Greylock, and Bain Capital Ventures.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Assist in onboarding new customers to the Wisetack platform.
- Provide ongoing support and training to existing customers.
- Resolve customer inquiries and issues in a timely and effective manner.
- Collaborate with the sales and product teams to improve the customer experience.
- Contribute to the development of customer success best practices.
Requirements
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and CRM software.
- Bachelor’s degree preferred, but not required.
Benefits
- Competitive salary and benefits package.
- Opportunity to work in a fast-growing company.
- Collaborative and supportive work environment.
- Professional development and growth opportunities.
- Access to employee discounts and perks.
- Engaging and inclusive company culture.