Customer Success Trainer
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| Company Name | Oracle |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Montevideo, Montevideo, Uruguay |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Oracle is seeking a Customer Success Trainer to join their team in Montevideo, Uruguay. In this role, you will be responsible for empowering customers and internal teams with the knowledge and skills needed to effectively utilize Oracle’s leading cloud technologies and solutions, driving customer adoption and success.
Company Overview
Oracle is a global cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies, and become more effective. They created the world’s first and only autonomous database to help organize and secure customer data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings, designed for businesses to easily move workloads between on-premises and cloud environments. Oracle Cloud applications provide modern tools for sustainable growth and resilience, transforming business, aiding governments, and advancing scientific and medical research. Oracle embraces diversity, encourages growth, and celebrates a global team developing innovative technologies.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Develop and deliver comprehensive training programs on Oracle Cloud products and solutions.
- Facilitate engaging workshops, webinars, and in-person training sessions for customers and partners.
- Create high-quality training content, including documentation, guides, and e-learning modules.
- Assess training effectiveness and continuously improve materials and delivery methods.
- Collaborate with product development and customer success teams to align training with product updates.
- Provide expert guidance and support to ensure optimal customer adoption and satisfaction with Oracle technologies.
Requirements
- Proven experience in customer success, technical training, or a related field.
- Strong understanding of cloud computing concepts and Oracle technologies.
- Excellent presentation, communication, and interpersonal skills.
- Ability to translate complex technical information into easily understandable content.
- Experience with instructional design principles and learning methodologies.
- A passion for technology and helping others succeed.
Benefits
- Opportunity to work with cutting-edge cloud technology and a global leader.
- Dynamic and inclusive work environment fostering personal and professional growth.
- Comprehensive health benefits and competitive compensation packages.
- Access to continuous learning and development resources.
- Contribute to the success of diverse organizations worldwide.
- Be part of a passionate team driving innovation in the tech industry.