Director of Marketing & Communications

Job Overview Crowne Plaza Kuala Lumpur City Centre is seeking a dynamic Director of Marketing & Communications to lead its marketing and public relations efforts. This pivotal role involves enhancing brand visibility and driving guest engagement for our premier hotel in Kuala Lumpur, Malaysia. Company Overview Crowne Plaza Kuala Lumpur City Centre is the perfect place to stay for business travelers and leisure seekers alike. Located in the heart of the city, our hotel is within walking distance of all the major attractions, including the Petronas Twin Towers, KLCC Park, and the Bukit Bintang shopping district. Quick Details

Salary Range: Market Competitive Job Type: Full-time Qualifications: None / Open to all applicants Experience: 10 Year+

Key Responsibilities

Develop and implement comprehensive marketing and communications strategies. Oversee public relations, media relations, and brand reputation management. Manage digital marketing initiatives, social media, and content creation. Lead, mentor, and develop the marketing and communications team. Collaborate with sales, revenue, and operations teams to align strategies. Monitor market trends, competitor activities, and guest feedback for continuous improvement.

Requirements

Proven experience as a Director or Senior Manager in Marketing & Communications, preferably within the hospitality sector. Strong leadership and team management capabilities. Exceptional communication, presentation, and interpersonal skills. In-depth knowledge of digital marketing, public relations, and brand management principles. Strategic thinker with strong analytical and problem-solving abilities. Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.

Benefits

Competitive salary and comprehensive benefits package. Opportunity to lead a high-impact department in a prestigious international hotel brand. Professional growth and development opportunities within IHG. Work in a dynamic and supportive environment in a prime city-center location. Employee discounts on hotel stays and other IHG benefits. Engage with diverse markets and contribute to a global brand’s success.