Engineering Operations Manager

Job Overview

MapleJet Middle East FZE is seeking an Engineering Operations Manager to join their team in Sharjah, United Arab Emirates. This role involves overseeing all engineering and operational processes to ensure the efficient delivery of coding and marking solutions, supporting sales, after-sales, and customer service across a wide regional footprint.

Company Overview

MapleJet is a leading provider of coding and marking solutions, specializing in the consulting, design, sales, and after-sales service of jet printer automation systems (TIJ). Operating in the Emirates since 2003, MapleJet Middle East FZE is a subsidiary under its Canadian head office, managing sales, marketing, operations, and customer support for all MapleJet products across the UAE, Oman, Qatar, Kuwait, Bahrain, Saudi Arabia, Turkey, Egypt, Indonesia, Malaysia, South Korea, Japan, and parts of Africa. The company serves diverse industries including Food & Beverage, Cosmetics, Pharmaceutical, Electronics, Automotive, Textile, Construction, and Chemical sectors.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Oversee and optimize all engineering and operational aspects of coding and marking solutions.
• Ensure efficient and high-quality delivery of products and services to customers.
• Manage the entire supply chain, manufacturing, and after-sales service processes effectively.
• Collaborate closely with sales, marketing, and customer service teams to achieve regional business objectives.
• Implement and enforce operational best practices and stringent quality standards.
• Lead, mentor, and develop a team of engineering and operations professionals.

Requirements

• Proven experience in an operations management role within the automation or manufacturing industry.
• Strong understanding of coding and marking solutions, with a preference for TIJ technology.
• Exceptional leadership, organizational, and strategic planning capabilities.
• Demonstrated ability to optimize operational efficiency and successfully manage complex projects.
• Excellent communication and interpersonal skills for effective cross-functional collaboration.
• A proactive problem-solving mindset with a commitment to continuous improvement.

Benefits

• Opportunity to lead critical operations within a rapidly growing international company.
• Work with cutting-edge coding and marking technologies and innovative solutions.
• Be part of a dynamic and diverse team operating across a significant geographical region.
• Access to professional growth and career development opportunities.
• Enjoy a competitive salary and comprehensive benefits package.
• Contribute to a wide array of vital industries including Food & Beverage, Pharma, and Automotive.