French & English Customer Service Advisors – Athens

Job Overview Savior Artigos Texteis Lda is seeking French & English-speaking Customer Service Advisors to join their team in Athens, Greece. This full-time role involves providing exceptional support and building strong customer relationships, ensuring a positive experience for all clients. Company Overview Savior Artigos Texteis Lda is a private textile manufacturing company based in Portugal. With a strong commitment to quality and customer satisfaction, the company operates within the textile industry, serving a diverse clientele and maintaining high standards in its products and services. Quick Details

Salary Range: Market Competitive Job Type: Full-time Qualifications: None Experience: 2 Year+

Key Responsibilities

Provide excellent customer support and assistance in both French and English. Handle customer inquiries, resolve issues, and process requests efficiently. Maintain high levels of customer satisfaction and build lasting client relationships. Communicate effectively across various channels, including phone, email, and chat. Accurately record and update customer information in the system. Collaborate with team members to enhance overall service quality.

Requirements

Fluency in French and English (both written and spoken) is essential. Minimum of 2 years of experience in a customer service role or a related field. Strong communication, interpersonal, and problem-solving skills. Ability to empathize with customers and provide effective solutions. Proficiency in CRM software and Microsoft Office applications. Ability to work efficiently in a fast-paced and dynamic international environment.

Benefits

Opportunity to work in a dynamic and multicultural team environment. Competitive salary package and stable full-time employment. Professional development and career growth opportunities within the company. Contribution to a reputable and growing textile manufacturing company. Supportive and inclusive work culture. Exposure to international business practices and clients.