General Manager Serras Andorra

Job Overview Serras Collection is seeking an experienced General Manager for Serras Andorra in Canillo, Andorra. This executive leadership role involves overseeing all aspects of the luxury boutique hotel, ensuring exceptional guest experiences and operational excellence in line with the brand’s sophisticated standards. Company Overview Serras Collection is a distinctive portfolio of 5-star luxury boutique hotels, where timeless elegance meets contemporary sophistication. Each property, including Serras Andorra, is a bespoke haven designed for discerning travelers, blending authenticity, artistry, and warmth. Through exclusive and immersive experiences, Serras Collection redefines refined hospitality for the modern connoisseur of travel. Quick Details

Salary Range: Market Competitive Job Type: Full-time Qualifications: None / Open to all applicants Experience: 10 Year+

Key Responsibilities

Oversee and manage all hotel operations, ensuring the highest standards of luxury and guest satisfaction. Lead, inspire, and develop a high-performing team across all departments. Develop and implement strategic plans to achieve financial targets and enhance profitability. Maintain and elevate the brand’s reputation for exceptional service and sophisticated ambiance. Ensure compliance with all local regulations and company policies. Foster a culture of excellence, authenticity, and warmth for both guests and staff.

Requirements

Proven track record as a General Manager or similar executive role in a 5-star luxury hotel. Strong leadership, organizational, and team management skills. In-depth knowledge of luxury hotel operations, financial management, and guest service. Exceptional communication, interpersonal, and problem-solving abilities. Ability to drive business growth and enhance guest loyalty. Fluency in English; proficiency in Spanish, French, or Catalan is a significant advantage.

Benefits

Opportunity to lead a prestigious 5-star luxury hotel in the beautiful region of Andorra. Competitive salary package and performance-based incentives. Professional development and career advancement opportunities within Serras Collection. Work in a dynamic and supportive international environment. Be part of an exclusive brand redefining luxury hospitality. Access to exclusive employee benefits and discounts.