Gestor de Clientes – HeyDoc Oeiras Parque

Job Overview Lusíadas Saúde is seeking a Gestor de Clientes (Client Manager) for their HeyDoc Oeiras Parque unit in Oeiras, Lisbon, Portugal. This role is crucial in transforming healthcare through client management, focusing on scientific and data-driven decisions to enhance talent, innovation, quality, and clinical excellence. Company Overview Lusíadas Saúde is a leading healthcare group in Portugal, dedicated to transforming healthcare services with a strong emphasis on science, data, innovation, quality, and clinical excellence. The group operates a wide network of registered and licensed healthcare facilities across Portugal, including prominent hospitals and clinics such as Hospital Lusíadas Braga, Porto, and Lisboa, ensuring high standards of patient care. Quick Details

Salary Range: Market Competitive Job Type: Full-time Experience: 10 Year+ Qualifications: none

Key Responsibilities

Effectively manage and nurture client relationships within the HeyDoc Oeiras Parque unit. Ensure high levels of patient and client satisfaction through proactive engagement. Implement and monitor strategies to enhance service quality and patient experience. Collaborate closely with clinical teams to optimize healthcare delivery processes. Address client inquiries, concerns, and feedback promptly and professionally. Contribute to the group’s mission of innovation and clinical excellence.

Requirements

Proven experience in client management, customer service, or a related field, preferably in healthcare. Exceptional communication, interpersonal, and negotiation skills. Ability to thrive in a dynamic and patient-focused healthcare environment. Strong problem-solving abilities and a customer-centric mindset. Fluency in Portuguese and working proficiency in English. Excellent organizational and multitasking capabilities.

Benefits

Opportunity to join a leading and innovative healthcare group in Portugal. Significant professional growth and career development opportunities. Work in a collaborative and supportive team environment. Contribute directly to the transformation and improvement of healthcare services. Competitive compensation package and benefits. Engaging work culture focused on quality and excellence.