Guest Service Center Supervisor
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| Company Name | Anantara Hotels & Resorts |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Sir Bani Yas, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Anantara Hotels & Resorts is seeking a Guest Service Center Supervisor in Sir Bani Yas, Abu Dhabi Emirate, United Arab Emirates. You will be responsible for supervising the guest service center operations and ensuring high-quality service.
Company Overview
Anantara Hotels & Resorts, founded in 2001 in Thailand, operates within Minor International, a large lifestyle company in Asia Pacific. Anantara has expanded to hotels and resorts across Vietnam, China, Indonesia, the Maldives, the Middle East, and Africa, offering luxurious hospitality in exotic destinations.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Supervise the daily operations of the guest service center.
- Ensure high levels of guest satisfaction through excellent service.
- Train and manage guest service center staff.
- Handle guest inquiries and resolve any issues promptly and efficiently.
- Maintain a thorough knowledge of hotel services and local information.
- Collaborate with other departments to ensure seamless guest experiences.
Requirements
- Previous experience in a guest service or hospitality role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to handle difficult situations and resolve guest complaints.
- Knowledge of hotel operations and customer service best practices.
Benefits
- Opportunities for professional development and career growth within Anantara Hotels & Resorts.
- Work in a collaborative and supportive global team environment.
- Gain valuable hospitality experience in a luxury international hotel brand.
- Access to employee discounts and other benefits.
- Be part of an engaging and inclusive work culture.
- Experience Anantara’s commitment to heartfelt hospitality.