GUEST SERVICE CENTER SUPERVISOR
Apply to Job Here
| Company Name | Anantara The Marker Dublin Hotel |
| Company Type | NGO |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Mina Al arab, Ras al-Khaimah, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 1 Year+ |
Job Overview
Anantara The Marker Dublin Hotel is seeking a Guest Service Center Supervisor to create powerful first impressions for guests at the Anantara Mina Al Arab Ras Al Khaimah Resort. This role requires a friendly and outgoing personality with a genuine interest in guest care. You will serve as an information provider, diplomat, salesperson, hotel representative, and public relations agent, ensuring politeness, efficiency, and friendliness at all times.
Company Overview
Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary. Located in Ras Al Khaimah, the northernmost emirate of the UAE, the resort provides beach, desert, and mountain adventures. The tranquil setting is only 45 minutes from Dubai, making it ideal for nature lovers seeking open terrain from balmy waters to golden shorelines and rugged desert.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Not Specified
- Experience: Mid-Senior level
Key Responsibilities
- Act as a key ambassador for the hotel and brand, creating powerful first impressions.
- Monitor daily guest arrivals, ensuring reservations are honored and requests are met.
- Provide information on hotel products, services, and facilities.
- Ensure compliance with brand standards and Front Office Standard Operating Procedures.
- Maintain up-to-date knowledge about room types, rates, and food and beverage offerings.
- Ensure guests enjoy a positive and memorable experience.
Requirements
- Strong focus on customer service.
- Prior experience in hotel front office operations is preferred.
- Excellent communication skills; fluency in English is required.
- Experience with Front Office Systems.
Benefits
- Opportunity to work in a luxury resort environment.
- Be part of a dedicated and professional team.
- Career growth opportunities within Anantara Hotels.
- Chance to enhance customer service and communication skills.
- Experience in a diverse and multicultural setting.
- Contribute to creating memorable guest experiences.