Guest Services Executive – Guest Relations
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| Company Name | Jumeirah |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 1 Year+ |
Job Overview
Jumeirah Marsa Al Arab is seeking a Guest Services Executive to join our Guest Relations team. You will be responsible for assisting VIP guests, providing information on hotel services, and handling guest requests to ensure a memorable experience.
Company Overview
Jumeirah is a global leader in luxury hospitality, operating a portfolio of 30 properties across the Middle East, Africa, Europe, and Asia. Jumeirah is known worldwide for its distinguished beachfront resorts, esteemed city hotels, and luxury residences, offering warm and generous service and crafting distinctive experiences.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 1 Year+
Key Responsibilities
- Assist in meeting and escorting arriving VIP guests to their rooms.
- Provide information on the Hotel’s outlets, amenities, services and facilities.
- Provide historical and cultural facts of the destination.
- Handle administrative duties of the Guest Relations Operation.
- Respond to guest requests for particular services.
Requirements
- Minimum of 1 year luxury hospitality experience in a similar role.
- Flexibility to work evenings, weekends, and holidays as needed.
- Ability to multitask and work under pressure in a fast-paced environment.
- Fluency in English; additional language skills are a plus.
Benefits
- Attractive tax-free salary, paid in Dirhams (AED).
- Generous F&B benefits and reduced hotel rates across properties globally.
- Excellent leave and health care package.
- Flights home, accommodation, life insurance.
- Functional incentives and other employee benefits.