Head of Cloud Operations

Rocken® is seeking a Head of Cloud Operations in Zug, Switzerland. This role is responsible for the daily operation of a cloud platform, including availability, incident response, monitoring, backup, and recovery. You will lead a team of four to six people and ensure smooth transitions to new platforms without impacting customers. You will be involved in platform strategy, target architecture, and technology roadmap decisions and their operational implementation. As a senior expert, you will ensure the stability and auditability of the environment.

Rocken® connects technology and human expertise to make your career path simpler and more direct. With Rocken®, you don't have to search, you find – exactly what truly suits you. Rocken® combines the power of a state-of-the-art recruiting platform with the know-how of experienced experts. Precise pre-selection and data-based analyses help companies and talents find each other. This creates a smart, digital application process that brings skills and requirements together in real-time – for fast, data-based decisions and a personal matching experience. This is how companies and talents who truly fit together find each other.

Company Overview

Rocken® is the digital recruiting platform that accompanies you throughout your entire career. We connect technology and human expertise to make your career path simpler and more direct. Our platform ensures that companies and talents find each other through precise pre-selection and data-based analysis, creating a smart, digital application process for real matches.

Quick Details

• Salary Range: CHF 130,000.00/yr - CHF 155,000.00/yr
• Job Type: Full-time
• Experience: 5 Year+
• Qualifications: Bachelors-degree

Key Responsibilities

• Operate and optimize the production environment in a multi-hypervisor landscape.
• Manage the operational aspects of network and storage.
• Improve monitoring, alerting, and logging systems.
• Lead the service desk and manage customer communication.
• Lead, coach, and develop a team of four to six people.
• Automate recurring manual tasks using Infrastructure as Code and scripting.

Requirements

• 5+ years of leadership experience in IT operations within a Cloud, Hosting, or Service Provider environment.
• Hands-on experience with VMware in production.
• Practical knowledge of network, storage, and data center operations.
• Fluent communication in German and English, both spoken and written.
• Valid Swiss work permit or Swiss/EU/EFTA citizenship.
• Proven ability to lead a team through a platform transition without service disruption.

Benefits

• Opportunity to lead and shape the cloud operations of a company.
• Manage and develop a team of IT professionals.
• Work with modern cloud technologies and infrastructure.
• Contribute to strategic platform decisions and technology roadmaps.
• Ensure stability and auditability of critical IT environments.