Head of Operations – Boutique Café
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| Company Name | mustard & linen |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 5 Year+ |
Job Overview
Mustard & Linen is launching a boutique café where character, bold flavor, and our signature design language come together in one immersive experience. The Head of Operations is responsible for leading daily café operations, ensuring exceptional service quality, operational efficiency, financial performance, and a consistent customer experience. The role oversees staffing, training, purchasing, health & safety, and overall business performance while upholding brand standards.
Company Overview
Mustard & Linen is launching a boutique café where character, bold flavor, and signature design language converge to create an immersive experience.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelors Degree
- Experience: 5 Year+
Key Responsibilities
- Oversee daily café service, ensuring smooth operations and consistent quality.
- Manage P&L with Finance, monitoring sales, labor, food costs, and expenses.
- Ensure compliance with UAE and Abu Dhabi Municipality regulations.
- Oversee procurement, vendor relationships, and stock levels.
- Recruit, train, and develop staff; conduct performance reviews.
- Communicate effectively between head office and café teams.
Requirements
- Diploma/Bachelor’s in Hospitality, Business, or related field.
- 5+ years’ supervisory or operations management experience in cafés or casual dining.
- Strong knowledge of F&B operations, health & safety, and inventory management.
- Experience in P&L management, budgeting, and KPI tracking.
- Strong leadership, communication, and problem-solving skills.
- Fluency in English; Arabic an advantage.
Benefits
- Opportunities to lead operations in a unique boutique café concept.
- Contribute to maintaining high standards of cleanliness, food safety, and customer satisfaction.
- Gain experience in managing P&L and driving revenue growth.
- Develop and lead a motivated workplace culture.
- Opportunity to support new initiatives, system rollouts, and process improvements.