Head of Payments

Job Overview

Emerging Travel Group is seeking a Head of Payments to lead and optimize payment operations for its global booking platforms. This pivotal role involves defining strategy, driving innovation, and managing complex payment systems across 220 countries to ensure seamless and secure transactions for millions of users.

Company Overview

Emerging Travel Group is a pioneering travel-tech company established in 2010. It operates global booking platforms such as RateHawk, Roundtrip, and ZenHotels, providing access to over 2.9 million accommodation options in 220 countries. With a diverse community of over 3,900 employees across various regions, the company is dedicated to creating, distributing, and operating the most convenient and innovative travel products globally.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 10 Year+

Key Responsibilities

• Develop and execute the global payment strategy for all booking platforms, ensuring alignment with business goals.
• Oversee all payment operations, including processing, reconciliation, and fraud prevention, to ensure efficiency and security.
• Identify, evaluate, and implement new payment methods, technologies, and partnerships to enhance the customer experience.
• Manage relationships with payment providers, financial institutions, and other key stakeholders.
• Ensure compliance with international payment regulations, data security standards, and industry best practices.
• Lead, mentor, and develop a high-performing team of payment specialists and managers.

Requirements

• Proven experience (10+ years) in payment operations, management, or financial services, preferably within the travel-tech or e-commerce sector.
• Strong understanding of global payment ecosystems, regulations (e.g., PCI DSS), and fraud management strategies.
• Demonstrated experience in managing and optimizing payment gateways, processors, and alternative payment methods.
• Exceptional leadership, analytical, and strategic thinking skills with the ability to drive change.
• Excellent communication and interpersonal skills for engaging with internal teams and external partners.
• Bachelor’s degree in Finance, Business Administration, Economics, or a related quantitative field.

Benefits

• Opportunity to lead payment innovation at a rapidly growing global travel-tech leader.
• Work in a dynamic, diverse, and international team environment.
• Competitive salary and a comprehensive benefits package.
• Significant professional growth and career development opportunities.
• Contribution to improving global travel experiences through cutting-edge technology.
• Access to innovative tools and platforms within a supportive work culture.