Head of Support
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| Company Name | RTC1 Recruitment Services |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
RTC-1 Recruitment Services is seeking a dedicated Head of Support to join their team in Dubai, United Arab Emirates. This pivotal role involves leading the support operations to ensure seamless service delivery and client satisfaction within a leading recruitment firm committed to organizational success.
Company Overview
RTC-1 Recruitment Services is committed to your organization’s success. RTC-1 (www.RTC-1.com) is one of the leading recruitment firm in the UAE approved by the UAE Ministry of Labour and it is part of the RTC Group (RTCMCUSA) that was established 20 years ago. We currently have 4 branches in Dubai and Abu Dhabi with 55 executives supporting our clients with their Staffing & Outsourcing needs across the Gulf Region and Globally. We offer Permanent Placement, Outsourcing Services, and Overseas Bulk Recruitment Services with a very competitive market service fees. We cater for all positions covering all Industries. Our clients enjoy working with us because we have flexible and friendly team that is able to provide fast and quality services. Our executives have access to global portals as we are premium members of the largest jobseeker databases in the region and globally. By using RTC-1 services, you can expect fast results with trust.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Lead and manage the support team, ensuring high performance and efficiency.
- Oversee the delivery of high-quality support services to clients across the Gulf Region.
- Develop and implement strategies to enhance client satisfaction and retention.
- Streamline operational processes to improve service delivery and response times.
- Collaborate with sales and recruitment teams to ensure client needs are met effectively.
- Monitor and report on key performance indicators for the support department.
Requirements
- Proven experience in a support management or similar leadership role.
- Strong leadership and team management capabilities.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, client-centric environment.
- Demonstrated problem-solving abilities and a proactive approach.
- Familiarity with recruitment industry practices is a plus.
Benefits
- Opportunity to lead a crucial department in a leading recruitment firm.
- Work with a dynamic and expanding team in a global context.
- Competitive salary and benefits package.
- Professional growth and career development opportunities.
- Contribution to the success of diverse client organizations.
- Access to advanced industry tools and global networks.