Host/Hostess

Job Overview

Big Mamma Group is seeking a Host/Hostess to join their vibrant team in Monaco. This entry-level role is perfect for individuals passionate about hospitality and eager to contribute to an exceptional guest experience within a dynamic Italian restaurant environment.

Company Overview

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger, with one simple dream: changing people’s lives with food. We serve 100% homemade dishes, made with ingredients sourced directly from small Italian producers — think Prosciutto di Parma from Stefano Borchini, San Marzano tomatoes from Paolo Ruggiero, flour from Antimo Caputo… and the list goes on. Everything is served in jaw-dropping spaces, at fair prices, and always with a huge smile. From our very first trattoria in Paris to over 35 locations across Europe today, our Squadra has grown to more than 2,700 talents, and the squadra keeps growing. We also launched Napoli Gang, our digital food brand, in 2020 — delivering the same crazy love for Italian food straight to your door. Our real mission is changing people’s lives with food, putting people first — guests and team members alike. We believe hospitality can be a real career, not just a student job, and are committed to building an inclusive and inspiring workplace where talents grow, evolve, and shape the future of the industry. In 2023, we became a proud B-Corp, reinforcing our commitment to sustainability, social responsibility, and human-driven growth. Big Mamma is not just a restaurant group. It’s a movement made of passion, purpose, and a lot of pasta.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Warmly welcome and greet guests upon arrival at the restaurant.
• Efficiently manage reservations and guide guests to their tables.
• Maintain a clean and organized reception area.
• Assist guests with inquiries and provide information about the restaurant.
• Collaborate with the serving staff to ensure smooth dining operations.
• Contribute to a positive and energetic atmosphere for all patrons.

Requirements

• A passion for hospitality and delivering excellent customer service.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced restaurant environment.
• A friendly, approachable, and professional demeanor.
• Flexibility to work various shifts, including evenings and weekends.
• Ability to stand for extended periods and move around the restaurant.

Benefits

• Opportunities for professional growth and career development within a rapidly expanding international group.
• Be part of a passionate and purpose-driven team committed to hospitality.
• Work in an inclusive and inspiring B-Corp certified workplace.
• Experience a dynamic and energetic work culture with a focus on people.
• Contribution to a company dedicated to sustainability and social responsibility.
• Enjoy working in a renowned Italian restaurant setting.