Hotel General Manager – JOIA Rose Hall by Iberostar 5*

Job Overview

Iberostar Hotels & Resorts is seeking an experienced Hotel General Manager for JOIA Rose Hall by Iberostar 5* in Montego Bay, Jamaica. As a Director-level leader, you will be responsible for overseeing all hotel operations, ensuring exceptional guest experiences, and driving financial performance in line with Iberostar’s commitment to quality and responsible tourism.

Company Overview

For over 70 years, Iberostar Hotels & Resorts has redefined all-inclusive hospitality, setting the benchmark for quality and responsible tourism. With 100 hotels across 14 countries, they offer a gateway to stunning beachfront destinations. Iberostar is dedicated to creating happy and memorable vacation experiences through thoughtfully designed spaces, honest cuisine, and exceptional service. The company is deeply committed to promoting a responsible tourism model, taking care of guests, the environment, local communities, and its over 35,000 passionate team members. At Iberostar, every stay is an invitation to experience the world with care, purpose, and heart.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelors-degree
• Experience: 10 Year+

Key Responsibilities

• Oversee all hotel operations to ensure exceptional guest satisfaction and service standards.
• Develop and implement strategic plans to achieve financial objectives and operational efficiency.
• Lead, mentor, and motivate a diverse team, fostering a positive and productive work environment.
• Ensure compliance with all brand standards, safety regulations, and local hospitality laws.
• Drive responsible tourism initiatives, prioritizing environmental protection and community engagement.
• Manage budgeting, forecasting, and financial reporting for the hotel.

Requirements

• Proven experience as a General Manager or similar senior leadership role in a 5-star hotel or resort.
• Strong business acumen with a track record of achieving financial targets.
• Exceptional leadership, communication, and interpersonal skills.
• Demonstrated ability to manage complex operations and diverse teams in a dynamic environment.
• Commitment to delivering outstanding guest experiences and upholding brand values.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

Benefits

• Opportunity to lead a prestigious 5-star resort in a beautiful destination.
• Competitive compensation package and performance incentives.
• Professional development and career advancement opportunities within a global hotel chain.
• Access to comprehensive health and wellness programs.
• A collaborative and supportive work environment committed to responsible tourism.
• Employee discounts on stays and services at Iberostar properties worldwide.