Information Technology Service Management Consultant
Apply to Job Here
| Company Name | Primis |
| Company Type | Private |
| Job Type | Contract |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Primis is seeking an Information Technology Service Management Consultant for a contract position in Dubai, United Arab Emirates. This role involves leveraging your expertise in IT service management to deliver effective talent solutions within the technology sector.
Company Overview
Primis is a provider of talent solutions to the technology sector across the UK and US. The company is dedicated to educating clients on the importance of Diversity & Inclusion when building teams and organizations, believing that their business success is intrinsically linked to the people they employ and work with. Primis puts people first in every decision, with offices in London, Manchester, and New York.
Quick Details
- Salary Range: Market Competitive
- Job Type: Contract
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Consult with clients to understand their specific IT service management needs and challenges.
- Develop and implement tailored ITSM strategies and solutions to improve service delivery.
- Provide expert guidance on best practices for IT service operations, including ITIL frameworks.
- Collaborate closely with client teams to optimize IT processes, enhance efficiency, and reduce costs.
- Assist in the identification and placement of qualified IT talent for client projects and engagements.
- Stay abreast of emerging trends, technologies, and methodologies in the IT service management domain.
Requirements
- Proven mid-senior level experience in IT Service Management consulting or related roles.
- Strong understanding and practical application of ITSM frameworks (e.g., ITIL, COBIT).
- Excellent analytical, problem-solving, and strong client-facing communication skills.
- Ability to work effectively and independently in a contract-based, project-driven environment.
- Demonstrated ability to drive process improvements and achieve measurable results in IT environments.
- Relevant professional certifications in ITIL or other ITSM disciplines are highly regarded.
Benefits
- Opportunity to work on diverse and impactful IT projects with a range of leading clients.
- Gain valuable exposure to various industries and expand your professional network.
- Enjoy the flexibility and autonomy that comes with contract-based work arrangements.
- Be part of a company deeply committed to fostering Diversity & Inclusion in the technology sector.
- Receive competitive market-based compensation reflecting specialized expertise.
- Work within a supportive team environment that prioritizes a people-first approach.