Information Technology Support Technician
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| Company Name | Simplify Networks |
| Company Type | Private |
| Job Type | Contract |
| Salary Range | Market Competitive |
| Location | Kilkenny, County Kilkenny, Ireland |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Simplify Networks is seeking an Information Technology Support Technician to join their team in Kilkenny, County Kilkenny, Ireland. This contract role involves contributing to the company’s mission of redefining business communication by providing essential IT support and solutions.
Company Overview
Simplify Networks is dedicated to redefining business communication. They invite partnerships and aim to simplify, amplify, and transform how organizations communicate, offering innovative solutions and fostering connectivity.
Quick Details
- Salary Range: Market Competitive
- Job Type: Contract
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to IT support requests in person, via phone, or electronically.
- Perform troubleshooting to diagnose and resolve technical problems efficiently.
- Install, modify, and repair computer hardware and software systems as needed.
- Maintain daily performance of computer systems and network infrastructure.
- Escalate unresolved issues to the appropriate internal teams for advanced support.
Requirements
- Basic understanding of IT systems, networks, and computer hardware.
- Excellent problem-solving and communication skills.
- Ability to work both independently and collaboratively as part of a team.
- Strong customer service orientation with a helpful attitude.
- Eagerness to learn and adapt to new technologies and processes.
- Eligibility to work legally in Ireland.
Benefits
- Opportunity to work with a leading network communication company.
- Gain valuable experience in IT support and network administration.
- Work in a collaborative and supportive team environment.
- Chance to contribute to innovative communication solutions.
- Professional development opportunities within the IT sector.
- Competitive contract rates for the role.