Inside Sales Officer

Job Overview

Etihad Airways is seeking an Inside Sales Officer to join their dynamic team in Abu Dhabi, United Arab Emirates. This role is crucial for driving sales initiatives and contributing to the airline’s mission of delivering extraordinary travel experiences to guests globally.

Company Overview

Marhaba! Welcome to Etihad Airways. We are proud to be the national airline of the UAE, flying to 100+ destinations via Abu Dhabi. At Etihad, we don’t stop at the border of what’s possible, we go beyond it. Proudly inspired by our Emirati identity, we are dedicated to delivering extraordinary travel experiences, helping our guests realise their ambitions. Our journey started in 2003. Since then, we have proudly helped millions of guests travel the globe. We are honoured to have had over 12 million valued members join our Etihad Guest loyalty programme. Diversity is key in driving us forward. At 12,000+ employees representing 140+ nationalities, our team comes together to deliver exceptional experiences at every stage of the journey.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 5 Year+

Key Responsibilities

• Identify and pursue new sales opportunities to achieve revenue targets.
• Build and maintain strong relationships with potential and existing clients.
• Effectively present and sell Etihad’s products and services to customers.
• Process sales orders and ensure accurate record-keeping in the CRM system.
• Collaborate with the broader sales team to optimize strategies and market penetration.
• Provide excellent customer service and support, addressing inquiries promptly.

Requirements

• Proven experience in inside sales or a related sales role, preferably within the aviation or travel industry.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently, manage a pipeline, and meet sales quotas.
• Proficiency in CRM software and other sales-related tools.
• Strong customer-focused approach with a proactive attitude towards problem-solving.
• Bachelor’s degree in Business, Marketing, or a closely related field.

Benefits

• Competitive salary package and attractive performance-based incentives.
• Significant opportunities for career growth and professional development within a leading global airline.
• Comprehensive health and wellness benefits.
• Generous travel benefits and discounts for employees and their families.
• Work in a diverse, multicultural, and dynamic international team environment.
• Be part of a prestigious national airline known for its strong global presence and commitment to excellence.