IT Helpdesk / IT Support Engineer -Hiring UAE National

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Company NameTASC Outsourcing
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationDubai, United Arab Emirates (On-site)
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

TASC Outsourcing is seeking an IT Helpdesk / IT Support Engineer to join their team in Dubai, United Arab Emirates. This entry-level role is specifically for UAE Nationals to provide essential IT assistance and technical support, ensuring smooth operation of IT systems.

Company Overview

For more than a decade, TASC Outsourcing has been a prominent force in the Gulf’s staffing and recruitment industry. They provide innovative and effective hiring solutions, growing into one of the region’s leading recruitment, staffing, and HR service providers. TASC collaborates with a wide range of businesses, offering services from contract staffing and permanent recruitment to HR management, payroll outsourcing, and offshoring, all designed to enhance business efficiency and lower costs.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: No Experience / Fresh

Key Responsibilities

  • Provide first-line technical support to end-users for hardware and software issues.
  • Troubleshoot network connectivity, applications, and system performance problems.
  • Log, track, and manage support tickets using a helpdesk system.
  • Assist with IT equipment setup, configuration, and maintenance.
  • Escalate complex issues to senior IT staff when necessary.
  • Maintain accurate inventory of IT assets and documentation.

Requirements

  • Must be a UAE National (Mandatory requirement).
  • Entry-level understanding of IT systems, networks, and common software applications.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Customer-focused approach with a patient and helpful attitude.

Benefits

  • Opportunity to start a career in IT support with a leading outsourcing firm.
  • Work within a dynamic and supportive team environment.
  • Gain hands-on experience with diverse IT technologies.
  • Professional development and learning opportunities.
  • Competitive salary and comprehensive benefits package.
  • Contribution to a well-established company in the region.

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