L1 Support Professional

Job Overview CompuGroup Medical is one of the leading e-health companies in the world. With a revenue base of EUR 1.19 billion in 2023, its software products are designed to support all medical and organizational activities in doctors’ offices, pharmacies, laboratories, hospitals, and social welfare institutions. Its information services for all parties involved in the healthcare system and its web-based personal health records contribute towards safer and more efficient healthcare. Company Overview CompuGroup Medical is a global e-health company with a wide reach, serving healthcare professionals worldwide. They provide software and services to support medical and organizational activities in various healthcare settings, with a significant revenue and a large employee base. Quick Details

Salary Range: Market Competitive Job Type: Full-time Qualifications: None / Open to all applicants Experience: Entry level / No experience required

Key Responsibilities

Provide first-level technical support. Assist users with software and hardware issues. Troubleshoot and resolve technical problems. Document support requests and solutions. Escalate complex issues to higher levels.

Requirements

Strong communication and problem-solving skills. Ability to work independently and in a team. Familiarity with IT systems and software. Customer service orientation. Adaptability to new technologies.

Benefits

Opportunities for professional development. Work in a global company. Supportive team environment. Exposure to various IT systems. Contribution to healthcare solutions.