Manager – Operations & Support Services

Job Overview

Aldar Education is seeking a dedicated and experienced Manager – Operations & Support Services to join their team in Abu Dhabi, United Arab Emirates. This pivotal role involves overseeing critical operational and support functions to ensure the smooth and efficient running of their extensive educational network.

Company Overview

Aldar Education is Abu Dhabi’s leading private K-12 education group and one of the UAE’s most established education providers serving over 31,000 students across a network of 27 schools, delivered by educators from more 100+ nationalities.
Founded in 2007 and backed by Aldar Group, our schools are defined by globally benchmarked outcomes, exceptional teaching, and authentic partnerships with families. We are committed to developing the whole person — academically, socially, emotionally, and physically — through personalised learning and unique enriching experiences. At the intersection of international academic excellence and deep local insight, we deliver education that is both globally rigorous and culturally grounded.
Guided by the UAE’s vision for a sustainable, knowledge-based economy, Aldar Education combines scale, expertise, and a distinctive ecosystem of schools and strategic partnerships including collaborations with world-renowned institutions to bring advanced programmes and innovative pedagogies to the UAE.
Complementing our schools, Aldar Training Academy (ATA) empowers educators, school leaders, and the wider community through over 150 high-quality courses focused on building leadership capacity and a future-ready workforce that supports the UAE’s ambitious economic vision.
United by a single purpose — to inspire, nurture, and empower the next generation — Aldar Education equips every learner to thrive in a rapidly evolving world.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 10 Year+

Key Responsibilities

• Oversee daily operations and support services across multiple school sites.
• Develop and implement operational strategies to enhance efficiency and service quality.
• Manage vendor relationships and ensure compliance with service level agreements.
• Lead and mentor a team of support staff, fostering a culture of excellence.
• Ensure all operational processes align with Aldar Education’s strategic goals and regulatory standards.
• Implement and manage IT infrastructure and support systems effectively.

Requirements

• Bachelor’s degree in Business Administration, IT, or a related field.
• Minimum 10 years of experience in operations or support management, preferably within the education sector.
• Proven leadership skills with the ability to manage diverse teams.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in relevant operational software and IT service management tools.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to lead and innovate within a leading educational institution.
• Professional development and career advancement opportunities.
• Work in a dynamic and supportive multicultural environment.
• Contribution to shaping the future of education in the UAE.
• Access to a wide network of educational professionals and resources.