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    NetSuite Customer Success Manager

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    Company NameOracle
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationUruguay
    QualificationsBachelor’s Degree
    Experience5 Year+

    Job Overview

    Oracle is seeking a NetSuite Customer Success Manager in Uruguay. In this mid-senior level consulting role, you will be instrumental in driving customer satisfaction, ensuring the successful adoption of NetSuite solutions, and nurturing strong client relationships for a global leader in cloud technology.

    Company Overview

    Oracle is a leading cloud technology company that provides organizations worldwide with computing infrastructure and software, empowering them to innovate, achieve efficiencies, and enhance effectiveness. Known for Oracle Cloud Infrastructure and the world’s first autonomous database, Oracle’s solutions enable seamless workload migration and provide modern applications for sustainable growth. Their work impacts businesses, governments, and scientific research globally, helping millions streamline supply chains, manage HR, and connect data. Oracle embraces diversity, encourages professional growth, and celebrates a passionate global team dedicated to solving real-world problems.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Experience: 5 Year+
    • Qualifications: Bachelor’s Degree

    Key Responsibilities

    • Manage and nurture key customer relationships, ensuring high satisfaction and retention for NetSuite solutions.
    • Drive successful adoption and utilization of NetSuite products by understanding customer business objectives.
    • Act as a trusted advisor, guiding customers through their cloud journey and identifying growth opportunities.
    • Collaborate with internal sales, product development, and support teams to address customer needs effectively.
    • Proactively engage with clients to monitor performance, anticipate issues, and provide strategic recommendations.
    • Contribute to the continuous improvement of customer success methodologies and best practices within Oracle.

    Requirements

    • Proven experience in a customer success, account management, or consulting role, preferably with ERP systems like NetSuite.
    • Strong understanding of cloud technologies, business applications, and their impact on client operations.
    • Excellent communication, interpersonal, and presentation skills with the ability to engage C-level executives.
    • Demonstrated ability to build and maintain strong, long-lasting client relationships.
    • Proactive problem-solver with a focus on delivering measurable value and achieving customer goals.
    • Bachelor’s degree in Business Administration, Information Technology, or a related field.

    Benefits

    • Opportunities for professional development and career advancement within a global technology leader.
    • Work with cutting-edge cloud technology and influential clients across diverse industries.
    • Competitive salary and a comprehensive benefits package.
    • Collaborative and innovative work environment with a global team.
    • Contribution to transformative projects impacting businesses and research worldwide.
    • Access to Oracle’s extensive training and development resources.

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