Night Manager
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| Company Name | Anantara Hotels & Resorts |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Plaine Magnien, Grand Port, Mauritius |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Anantara Hotels & Resorts is seeking a dedicated Night Manager to oversee hotel operations during the evening and night shifts at their luxurious resort in Plaine Magnien, Grand Port, Mauritius. This role is crucial for ensuring exceptional guest satisfaction and the smooth, efficient functioning of the hotel during non-daylight hours.
Company Overview
Anantara Hotels & Resorts, founded in 2001 in Thailand, operates within Minor International, one of Asia Pacific"s largest lifestyle companies. With properties across Vietnam, China, Indonesia, the Maldives, the Middle East, and Africa, Anantara is renowned for its luxurious and heartfelt hospitality, connecting travelers with local cultures. The company is committed to providing a professional environment for passionate individuals seeking growth and inspiring career opportunities.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Oversee all hotel operations during the night shift, ensuring smooth and efficient service.
- Handle guest inquiries, complaints, and emergencies promptly and professionally.
- Supervise front office, security, and other night staff, ensuring adherence to hotel standards.
- Conduct night audits and prepare daily reports for management.
- Ensure compliance with safety and security procedures throughout the night.
- Maintain a high level of guest satisfaction and a positive guest experience.
Requirements
- Proven experience in a supervisory or management role within a luxury hotel setting.
- Strong leadership, communication, and interpersonal skills.
- Ability to handle challenging situations with calm and professionalism.
- Proficiency in hotel management software and night audit procedures.
- Flexibility to work night shifts, weekends, and holidays.
- A passion for delivering exceptional hospitality and guest service.
Benefits
- Opportunity to work with a globally recognized luxury hotel brand.
- Competitive salary and comprehensive benefits package.
- Professional development and career advancement opportunities within Anantara and Minor International.
- Engaging work environment in an exotic destination.
- Discounts on hotel stays and other company perks.
- Be part of a team dedicated to heartfelt hospitality and cultural connection.